Privacy Policy

Reset Cleaning Co

Effective Date: 1/1/26

Reset Cleaning Co (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our business, website, or services.

Information We Collect

We may collect personal information that you voluntarily provide to us, including but not limited to:

Full name
Phone number
Email address
Service address
Payment-related information (processed securely through third-party providers)
Communication preferences

We may also collect non-personal information such as browser type, device information, and website usage data for operational and analytics purposes.

How We Use Your Information

We use your information for legitimate business purposes, including:

Scheduling and providing cleaning services
Communicating with you regarding appointments, changes, and service updates
Sending service reminders, confirmations, and customer support messages
Responding to inquiries or requests
Improving our services and customer experience
Complying with legal and regulatory obligations

By providing your phone number, you consent to receive text messages from Reset Cleaning Co related to:

Appointment confirmations and reminders
Service-related updates
Customer support communication

Message frequency may vary. Standard message and data rates may apply.

Opt-Out:
You may opt out of SMS communications at any time by replying STOP to any text message. For assistance, reply HELP or contact us using the information below.

We do not use SMS for unsolicited marketing messages unless you have explicitly opted in.

Sharing of Information

We do not sell, rent, or trade your personal information.

We may share your information only with:

Trusted third-party service providers who assist in operating our business (such as scheduling, payment processing, or communication platforms)
Legal or regulatory authorities if required by law, court order, or to protect our legal rights

All third parties are required to maintain the confidentiality and security of your information.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. While no method of transmission or storage is 100% secure, we take appropriate measures to protect your data.

Your Rights and Choices

You may:

Request access to the personal information we have on file
Request correction of inaccurate information
Request deletion of your personal information, subject to legal or contractual obligations

Requests may be submitted using the contact information below.

Children’s Privacy

Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Continued use of our services constitutes acceptance of the revised policy.