Privacy Policy

Reset Cleaning Co

Effective Date: January 1, 2026

Reset Cleaning Co (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our website, communicate with us, or use our services.

Business Information

Reset Cleaning Co
Phone: 308-651-1119
Email: achristensen32@gmail.com
Website: www.resetcleaningco.com

Mailing Address: 904 Hancock Street, Holdrege, NE 68949

Information We Collect

We may collect personal information that you voluntarily provide when contacting us, requesting services, scheduling appointments, or interacting with our website. This information may include:

Full name
Phone number
Email address
Service address
Payment-related information (processed securely through third-party payment providers)
Communication preferences
Service history and appointment details

We may also automatically collect certain non-personal information such as:

Browser type
Device information
Website usage data
IP address

This information helps us improve our services and website functionality.

How We Use Your Information

We use the information we collect for legitimate business purposes, including:

Scheduling and providing cleaning services
Sending appointment confirmations and reminders
Communicating service updates or changes
Responding to customer inquiries and providing support
Processing payments through secure third-party platforms
Improving our services and customer experience
Maintaining internal records
Complying with legal and regulatory obligations

SMS and Text Messaging Communications

By providing your phone number to Reset Cleaning Co, you consent to receive text messages related to our services.

These messages may include:

Appointment confirmations
Appointment reminders
Service updates or schedule changes
Customer support responses
Follow-up communication regarding services

Message frequency may vary depending on your service schedule or communication needs.

Message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP to any message.

For assistance, reply HELP or contact us at 308-651-1119.

Reset Cleaning Co does not send unsolicited marketing messages via SMS unless you have explicitly opted in to receive promotional communications.

Sharing of Information

Reset Cleaning Co does not sell, rent, or trade your personal information.

We may share information only when necessary with:

Trusted third-party service providers who assist with scheduling, payment processing, customer communication platforms, or website hosting
Legal authorities when required by law, court order, or to protect our legal rights

All service providers are required to maintain the confidentiality and security of your information.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse. These safeguards include secure systems, limited access to sensitive data, and the use of reputable third-party service providers.

While no method of electronic storage or transmission is completely secure, we take appropriate measures to protect your information.

Your Rights and Choices

You have the right to:

Request access to the personal information we maintain about you
Request corrections to inaccurate information
Request deletion of your personal information, subject to legal or contractual obligations

To submit a request, please contact us using the information provided below.

Children's Privacy

Our services are not directed toward individuals under the age of 13. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date. Continued use of our services after changes are posted constitutes acceptance of the revised policy.

Contact Us

If you have questions regarding this Privacy Policy or your personal information, please contact us: